Are you an NHS worker wondering how to make the most of your McDonald’s visits in 2025? As a token of appreciation, McDonald’s is offering a 20% discount on main menu items exclusively for NHS staff.
With just a few simple steps through the My McDonald’s app, eligible employees can unlock this weekly reward. In this guide, we’ll explain who qualifies, how to claim the offer, and everything else you need to know.
What is the McDonald’s NHS Discount in 2025?
McDonald’s continues its appreciation of the UK’s frontline healthcare workers by offering an exclusive NHS discount in 2025. NHS employees can enjoy 20% off all main menu items every week when ordering through the My McDonald’s app.
This promotion is a token of gratitude to those who serve in the National Health Service and is available for the full year, from 1st January to 31st December 2025.
The discount applies to eligible NHS staff who meet specific conditions, such as using the official app and verifying their NHS email address. While it doesn’t stack with other deals, it is a meaningful way for McDonald’s to say thank you to healthcare heroes.
Who Can Claim the NHS Discount at McDonald’s?
To claim the McDonald’s NHS discount, one must be an Eligible Customer. This includes:
- Individuals aged 16 or over
- Those who have downloaded, registered, and signed into the My McDonald’s app
- Active NHS employees with a valid NHS email address
Eligibility is assessed based on the verification of the NHS email within the McDonald’s app. Once verified, the user gains access to the offer under the “Deals” or “Offers” section of the application.
This promotion is not open to the general public, friends, or family members of NHS staff unless they too are eligible and registered NHS employees.
How Do You Activate the 20% NHS Discount in the McDonald’s App?
To make the most of this offer, eligible customers must follow these steps carefully:
- Download and install the My McDonald’s app via Google Play or Apple App Store.
- Register or log in with your details.
- Verify your NHS email address during registration or within your profile settings.
- Navigate to the “Offers” section of the app.
- Tap on the NHS 20% discount offer button.
- Place your order for main menu items at a participating McDonald’s restaurant.
- Ensure your order is collected on the same day and during standard opening hours.
Orders must be placed only via the app, and the discount will not apply to in-store kiosk or counter orders.
When is the McDonald’s NHS Promotion Valid in 2025?
The promotion period spans the entire year, from 1st January to 31st December 2025. It is available every day between 00:01 am and 23:59 pm, giving flexibility to NHS staff who work varied shifts.
However, the offer is limited to once per week per eligible customer. This means that after using the discount, the customer must wait seven days before it becomes available again. Attempting to redeem the offer multiple times within the same week will not be possible.
Where Can You Use the McDonald’s NHS Discount in the UK?
While the discount is widely accepted, it is not available at every McDonald’s location in the UK. The promotion can only be redeemed at participating restaurants, and there are a number of excluded branches.
Excluded Locations
- Croydon
- Birkenhead
- Highway Shadwell
- Bond Street West One
- Bracknell – The Keep
- Chelmsford – Riverside
- Victoria Station
- Shaftesbury Avenue – 2
- Manchester – Arndale Food Chain
- Waterloo Station
- Norwich – Chapelfields
- Westfield Stratford
Before placing an order, customers should ensure the restaurant they plan to visit is participating in the promotion. This can typically be confirmed through the app.
What Are the Terms and Conditions of the 20% NHS Discount?
The McDonald’s NHS discount in 2025 comes with important terms and limitations:
- The offer is available only once per week per eligible user.
- The discount applies to main menu items only, not side items, breakfast, or drinks unless specified.
- Orders must be made via the “Offers” section of the app to activate the promotion.
- Same-day collection is required.
- The promotion cannot be combined with any other offers or discounts.
- No cash or alternative will be offered if the promotion is not used.
- Data charges may apply while using the app on mobile networks.
- McDonald’s reserves the right to determine eligibility and may reject repeat attempts or misuse of the promotion.
Full app terms and conditions can be found on McDonald’s official website.
Can You Combine the NHS Discount with Other McDonald’s Deals?
Unfortunately, no. McDonald’s clearly states that the NHS 20% discount cannot be used in conjunction with any other offer. This includes:
- Loyalty point redemptions
- In-store promotional meal deals
- Any other limited-time offers or coupons
Only one active promotion can be applied per transaction. If another deal is available on the app, customers will have to choose which one to use at checkout.
What Should You Know Before Using the NHS Discount at McDonald’s?
Here are several key points NHS staff should know before redeeming the discount:
- Always use the app and ensure your NHS email is verified.
- Participating locations may change, so check the app before visiting.
- Orders must be made and collected on the same day during operating hours.
- Ensure the discount offer is activated in the “Offers” section before placing the order.
- The discount is limited to once weekly, so use it wisely.
It’s also worth noting that McDonald’s decision is final when it comes to eligibility and redemption. Misuse of the promotion could lead to exclusion from future offers.
Quick Overview of McDonald’s NHS Discount Details
| Criteria | Details |
| Discount Amount | 20% off main menu items |
| Who is Eligible? | NHS staff with NHS email, 16+ |
| App Required? | Yes – My McDonald’s App |
| Validity Period | 1 Jan 2025 – 31 Dec 2025 |
| Redemption Frequency | Once per week |
| Order Method | Via Offers section in the McDonald’s app |
| Collection Time | Same day only |
| Excluded Locations | 12 locations including Croydon and Victoria Station |
| Can Combine With Other Offers? | No |
Final Thoughts: Is the McDonald’s NHS Discount Worth It in 2025?
For those working in the NHS, this offer presents a consistent and valuable saving throughout the year. While it is limited in terms of usage frequency and cannot be combined with other deals, it provides an excellent incentive for frontline staff to enjoy discounted meals during or after long shifts.
If you’re an NHS employee, it’s certainly worth activating the offer in the app, checking the participating restaurants near you, and making the most of it weekly.
Frequently Asked Questions
How do I verify my NHS email on the McDonald’s app?
To verify, register your account using your NHS email or add it in your profile settings. A verification link or code will be sent to that email. Follow the instructions to activate the discount eligibility.
Can I use the NHS discount on delivery orders?
No, the 20% discount is only available for orders placed and collected at participating McDonald’s restaurants. Delivery platforms like Uber Eats or Just Eat are excluded.
What if my local McDonald’s isn’t participating?
If your nearest branch is excluded, you’ll need to find another participating location nearby. Check within the app before heading out to avoid disappointment.
Can retired NHS workers use the offer?
The offer is for active NHS employees only with a valid NHS email address. Retired staff who no longer have an active email or status will not be eligible.
What happens if I try to use the offer more than once a week?
The system will not allow multiple redemptions within the same week. You will have to wait seven days before the offer becomes available again.
Is the discount valid on all menu items?
No, the discount is valid only on main menu items. Some side items or promotional meals may not be included.
Can the discount be used by someone else on my behalf?
No. The discount is tied to the registered NHS employee’s app account. Orders must be placed by the eligible user directly.
